Claims Specialist – Fast, Customer‑Centric Care

Ultipro; Pacific (MO); On-site; USD 22,000 - 28,000; Full time

Job summary

ADB Companies, LLC is seeking a Claims Coordinator to strategically lead corporate compliance. The role coordinates and supports receipt, evaluation, and processing of incidents and potential claims, guiding customers through the claims process with empathy, accuracy, and speed for a fast, easy experience.

The ideal candidate brings a customer-centric mindset and an ALL IN attitude, with strong multitasking in a fast-paced environment at our Pacific, MO headquarters.

Qualifications

• High school diploma required.
• 1-3 years claims coordinator experience with third-party auto liability and property claims.
• 3+ years of MS Word/Excel/Outlook/PowerPoint in a Windows environment.
• Experience with NetSuite or Monday.com preferred.

Responsibilities

• Manages the dedicated claims line and email for intake and response.
• Processes USPS mail, invoices, and emails for intake.
• Enters incident data, photos, and reports in the claims system.
• Reviews estimates and reports and issues payments per policy.
• Maintains detailed documentation and audit-ready files.

Skills

Excellent verbal and written comms

Strong work ethic

ALL IN attitude

Team player

Time management

Accountability

Prioritization

Leadership skills

Professionalism and financial acumen

Microsoft Office proficiency

Education

High school diploma

Tools

Microsoft Office Suite

SalesForce

Coupa

NetSuite

Monday.com

Job description

ADB Companies, LLC is seeking a Claims Coordinator to strategically lead corporate compliance. The role coordinates and supports receipt, evaluation, and processing of incidents and potential claims, guiding customers through the claims process with empathy, accuracy, and speed for a fast, easy experience.

The ideal candidate brings a customer-centric mindset and an ALL IN attitude, with strong multitasking in a fast-paced environment at our Pacific, MO headquarters.