Claims Flow Specialist: Fast‑Paced & Detail‑Driven

ServiceMaster Cleaning and Restoration by Levi 9327; Saint Louis Park (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading cleaning and restoration company is seeking a Claims Coordinator to oversee customer communication and manage claims processes. The role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities include daily coordination with the OPS team, data entry for claims, and customer service. Ideal candidates will have a high school diploma or equivalent and strong communication skills, with preferred IICRC certifications. Join us for an exciting opportunity to make impactful changes in people's lives.

Qualifications

• Detail-oriented with the ability to manage multiple projects.
• Capable of managing highly confidential information.
• Strong organizational skills are required.

Responsibilities

• Manage data entry for each claim from start to completion.
• Ensure compliance and job task completion on time.
• Monitor job flow in the claims process and ensure efficiency.
• Handle customer service issues and document actions.

Skills

Strong verbal and written communication skills

Personal time management skills

Problem-solving skills

Adaptable to fast-paced environment

Experience with customer interaction

Education

High school diploma/GED

IICRC Certifications (preferred)

Tools

Microsoft Office

Outlook

CRM software

Job description

A leading cleaning and restoration company is seeking a Claims Coordinator to oversee customer communication and manage claims processes. The role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities include daily coordination with the OPS team, data entry for claims, and customer service. Ideal candidates will have a high school diploma or equivalent and strong communication skills, with preferred IICRC certifications. Join us for an exciting opportunity to make impactful changes in people's lives.