Claims Operations Coordinator

Bi-State Development; St. Louis (MO); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Comprehensive health coverage

4 weeks PTO

10 holidays + floating holiday

401(k) retirement plan

EAP

PSLF eligibility

Gym discounts

9 onsite gyms 24/7

Free MetroLink/MetroBus

Cell phone plan discounts

Job summary

Bi-State Development is seeking a dedicated Claims Coordinator for its Headquarters in Missouri. This full-time role focuses on receiving, evaluating, and processing incidents and potential claims while coordinating with Third Party Administrators and internal teams.

The position emphasizes strong customer service, proficient software use (Oracle, Microsoft Office), and meticulous data handling. Eligible for PSLF and comprehensive benefits, including health coverage and PTO.

Qualifications

• High school diploma or GED required; some college in business administration preferred.
• Strong customer service and communication skills.
• Ability to manage multiple tasks and confidential information.

Responsibilities

• Manages dedicated claims phone line and email; ensures timely intake and response.
• Evaluates incidents and reports to determine if a claim should be initiated.
• Enters data, photos, and reports into the claims system for TPA review.
• Receives medical bills and documents; forwards to TPA.
• Coordinates light-duty safety training for employees.
• Requests documents, wage statements, photos, and videos for claims processing.
• Maintains filing and retention of claims records.
• Assists with data entry, reporting, and filing tasks.

Skills

Customer service

Communication

Teamwork

Learning ability

Adaptability

Education

High School/GED

Some college in business administration

Tools

Origami

Safety Vision

Foresight Pro

Oracle

Microsoft Office

OneDrive

Adobe Acrobat

Job description

Bi-State Development is seeking a dedicated Claims Coordinator for its Headquarters in Missouri. This full-time role focuses on receiving, evaluating, and processing incidents and potential claims while coordinating with Third Party Administrators and internal teams.

The position emphasizes strong customer service, proficient software use (Oracle, Microsoft Office), and meticulous data handling. Eligible for PSLF and comprehensive benefits, including health coverage and PTO.