Claims Resolution Specialist

Erie Insurance; Cary (NC); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Pension (traditional)

401(k) with match

Job summary

Erie Insurance is seeking a claims professional to settle auto and property claims under limited authority. The role is based at the Raleigh, NC office, with requirements to obtain licensing within 45 days of hire.

Responsibilities include handling inquiries, preparing documents, and supporting busy periods with property claims. The position emphasizes accuracy, compliance, and timely settlements within policy guidelines.

Qualifications

• Requires experience in customer service or claims handling.
• High school diploma or GED required; bachelor’s/associate degree preferred.

Responsibilities

• Process auto and property claims within authority limits.
• Contact policyholders and claimants; verify coverage and reserves.
• Prepare and issue payments using ERIE-approved methods.
• Maintain regular review of pending claims and communications.
• Assist with property claims during heavy volume periods.

Skills

Customer service

Claims handling

Clerical experience

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Erie Insurance is seeking a claims professional to settle auto and property claims under limited authority. The role is based at the Raleigh, NC office, with requirements to obtain licensing within 45 days of hire.

Responsibilities include handling inquiries, preparing documents, and supporting busy periods with property claims. The position emphasizes accuracy, compliance, and timely settlements within policy guidelines.