Claims Specialist, Auto & Property - Raleigh

Erie Insurance Group; Cary (NC); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Pension plan

401(k) match

Paid time off

Tuition reimbursement

Job summary

Erie Insurance Group is seeking a Claims professional for the Casualty Claims Division at the Raleigh Branch Office. The role focuses on handling first party automobile, third party liability, and property claims within authority limits, with licensing required within 45 days of employment.

The position emphasizes timely communication with policyholders and claimants, accurate loss data entry, and collaboration across teams to manage heavy volume periods.

Qualifications

• High school diploma or GED required; or equivalent educational experience.
• Bachelor’s or Associate’s degree preferred.
• Pursuit of general insurance education preferred.

Responsibilities

• Processes first party automobile, third party liability automobile and low severity property claims within limits of authority. Contacts Policyholders and/or claimants, verifies coverage, sets reserves, sets up and/or issues payment using ERIE’s approved payment methods, and settles claims.
• Establishes contact with all parties involved in the claim in accordance with ERIE’s expectations.
• Handles inquiries from Policyholders, Agents, insurance carriers, claimants and others.
• Enters loss information into claims system.
• Prepares correspondence, forms and related materials. Reviews all pending claims/activities on a regular basis.
• Provides support for property claims during periods of heavy volume.

Skills

Self-Development

Collaborates

Cultivates Innovation

Instills Trust & Decision Quality

Values Diversity

Nimble Learning

Customer Focus

Optimizes Work Processes

Ensures Accountability

Detail Orientation

Information Management Skills

Job-Specific Knowledge

Education

Bachelor’s or Associate’s degree preferred

High school diploma or GED required

Job description

Erie Insurance Group is seeking a Claims professional for the Casualty Claims Division at the Raleigh Branch Office. The role focuses on handling first party automobile, third party liability, and property claims within authority limits, with licensing required within 45 days of employment.

The position emphasizes timely communication with policyholders and claimants, accurate loss data entry, and collaboration across teams to manage heavy volume periods.