Claims Manager, Risk Management

Starr Insurance Companies; Chicago, Northern (IL, KY); Hybrid; USD 110,000 - 165,000; Full time

Job summary

Starr Insurance Companies in Chicago seeks a seasoned Claims Manager, Risk Management to oversee claims, analyze coverages, and manage settlements across multiple jurisdictions. The role involves direct handling of claims, audits, and on-site reviews in a fast-paced environment.

Qualified candidates typically hold a JD or a BA/BS with 7–10 years in general liability claims or related litigation, strong analytical and negotiation skills, and experience with TPAs. Some travel is required.

Qualifications

• Bachelor's Degree required.
• JD preferred but not required.
• 7–10 years of experience in handling general liability claims and/or relevant litigation experience.
• Prior experience evaluating complex coverage issues related to CGL policies.
• Experience working with and managing TPAs.
• Demonstrated success managing litigation, evaluating and negotiating claims, involving both property damage and bodily injury exposures.
• Customer focus with excellent interpersonal, written and verbal communication skills.
• Detail oriented.
• High degree of personal organization and time management skills.
• Pro-active. Must have a sense of urgency.
• Ability to prioritize and perform successfully in a fast-paced environment.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Oversee claims managed by a Third Party Administrator and handle primary and excess claims.
• Perform coverage analysis, investigate liability and defenses, and provide reserve evaluations.
• Audit claim systems and participate in on-site visits.
• Attend mediations, settlement conferences, and trials as needed to negotiate settlements.
• Provide timely information to underwriters, actuaries and reinsurers regarding losses.

Skills

Communication

Litigation management

TPA management

CGL knowledge

Negotiation

Analytical skills

Travel

Education

Bachelor's degree

J.D. preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Preferred Location: Chicago
Alternate Locations: Atlanta, Philadelphia, Houston or Dallas

The Claims Manager, Risk Management will be responsible for:

• Active oversight of claims currently managed by a Third Party Administrator as well as direct handling of an active inventory of primary and excess claims related to policies written out of the Risk Management Profit Center in various jurisdictions
• Performing prompt coverage analysis and determination, investigation into liability and defenses, and timely reserve evaluations
• Perform audits through claim systems and on-site visits
• Required to attend mediations, settlement conferences, etc. to negotiate cost-effective settlements and attend trials on an “as needed” basis
• Provide timely and meaningful information to underwriters, actuaries and reinsurers to update them regarding losses which could impact Starr’s policies

Job Requirements:

• Bachelors Degree required.
• JD preferred but not required.
• 7 - 10 years of experience in handling general liability claims and/or relevant litigation experience.
• Prior experience evaluating complex coverage issues related to CGL policies.
• Experience working with and managing TPAs.
• Demonstrated success managing litigation, evaluating and negotiating claims, involving both property damage and bodily injury exposures.
• Customer focus with excellent interpersonal, written and verbal communication skills.
• Detail oriented.
• High degree of personal organization and time management skills.
• Pro-active. Must have a sense of urgency.
• Ability to prioritize and perform successfully in a fast-paced environment.
• Proficiency in Microsoft Word and Excel.
• Some travel is required and will vary depending on business needs and caseload.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

Starr is a global insurance and investment organization providing property and casualty insurance solutions to business and industry, and one of the fastest-growing insurance companies in the world. Our talented and experienced associates manage risk and ultimately support the profitable growth of organizations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

https://starr.com/About/Careers