Claims Manager, Casualty

Starr; Philadelphia (Philadelphia County); On-site; USD 150,000 - 165,000; Full time

Job summary

Starr, a global leader in commercial insurance, is seeking a senior Claims Manager to oversee a complex portfolio of general liability claims across the United States. You will drive coverage analysis, investigate liability and damages, and guide settlements to achieve cost-effective outcomes.

You will also develop strong relationships with profit centers and engage with stakeholders up to the C-Suite. Ideal candidates bring 10+ years of claims management experience, top-tier litigation and

Qualifications

• Minimum 10 years of experience managing general liability claims.
• Strong litigation management and negotiation skills.
• Excellent writing and oral/written presentation abilities.

Responsibilities

• Directly manages active inventory of general liability claims for Starr policies across the U.S.
• Performs coverage analysis, investigates liability and damages, and evaluates reserves.
• Leads settlements with cost-effective indemnity outcomes and communicates updates to stakeholders.
• Cultivates relationships with profit centers and maintains professional interactions up to the C-Suite.
• Collaborates with underwriting and claims operations to align objectives.

Skills

Litigation management

Negotiation skills

Writing skills

Presentation skills

Initiative

Collaboration

Customer service

Organization

Growth mindset

Travel willingness

MS Office

Education

Law degree preferred

Tools

Microsoft Office Suite

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Essential Job Functions

The Claims Manager will be responsible for:

• Directly manages an active inventory of primary and/or excess general liability claims related to policies written by Starr profit centers for accounts across the U.S.
• Performs timely coverage analysis and determination, investigation into liability and damages, and timely exposure and reserve evaluation.
• Proactively and strategically manages quality of claims handling, settlement negotiations, and disposition to ensure claims handling decisions are logical, practical, and purposeful, leading to cost-effective indemnity and expense outcomes,
• Provides timely, meaningful claim information through high-quality oral and written presentations to Claims management, underwriters, reinsurers, and others to update them on losses impacting, or potentially impacting, Starr's policies.
• Creates, cultivates, and grows relationships with profit centers.
• Ensures professional interactions with all policyholders, brokers, and other stakeholders up to the C-Suite level.

Job Requirements

• At least 10 years’ experience managing or overseeing the handling of primary and/or excess casualty claims and related coverage and tender (risk transfer) issues.
• Superior litigation management and negotiation skills.
• Superior writing and presentation skills.
• Initiative-taker who needs little direction and is enthusiastic about developing, and executing on, creative solutions to our clients’ most challenging business problems.
• Collaborator who thrives in, and proactively contributes to, collaborative environment within his or her own team and across disciplines, i.e., with Underwriting, Claims Operations, etc.
• Driven by desire to provide excellent customer services to all internal and external stakeholders.
• Strong organizational skills with the ability to quickly reprioritize tasks and meet deadlines based on changing business goals and needs in a fast-paced, dynamic environment.
• Innovative and engaged with a desire for continuous learning and growth.
• Travel may be required and will vary depending on business needs.
• Strong knowledge of Microsoft applications, including Outlook, Word, Excel, PowerPoint.
• Law degree preferred, corporate risk management background a plus.

For individuals assigned and/or hired to work in Boston, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs. A reasonable estimate of the current range is $150,000-$165,000

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.