Claims Manager, Risk Management

Starr; Chicago (IL); On-site; USD 110,000 - 140,000; Full time

Job summary

Starr seeks a seasoned Claims Manager in Risk Management to oversee third party administrator claims and actively manage primary and excess claims across jurisdictions. You will lead coverage analysis, liability investigations, and reserve evaluations while coordinating with underwriters and reinsurers.

Ideal candidates hold a Bachelor's degree (JD preferred) with 7–10 years in general liability claims and proven experience with TPAs, audits, and on-site visits. Some travel may be required.

Qualifications

• Bachelor's degree required; JD preferred but not required.
• 7–10 years of experience in handling general liability claims or relevant litigation.
• Experience evaluating complex coverage issues related to CGL policies.
• Experience working with and managing TPAs.

Responsibilities

• Oversee claims currently managed by a Third Party Administrator and direct handling of primary and excess claims.
• Perform coverage analysis, liability investigations, and reserve evaluations.
• Audit claim systems and conduct on-site visits.
• Attend mediations, settlements, and trials as needed.
• Provide timely information to underwriters, actuaries, and reinsurers regarding losses.

Skills

General liability claims

Litigation management

TPA management

Communication skills

Education

Bachelor's degree

JD preferred

Tools

Microsoft Word

Excel

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Preferred Location: Chicago

Alternate Locations: Atlanta, Philadelphia, Houston or Dallas

The Claims Manager, Risk Management will be responsible for:

• Active oversight of claims currently managed by a Third Party Administrator as well as direct handling of an active inventory of primary and excess claims related to policies written out of the Risk Management Profit Center in various jurisdictions
• Performing prompt coverage analysis and determination, investigation into liability and defenses, and timely reserve evaluations
• Perform audits through claim systems and on-site visits
• Required to attend mediations, settlement conferences, etc. to negotiate cost-effective settlements and attend trials on an "as needed" basis
• Provide timely and meaningful information to underwriters, actuaries and reinsurers to update them regarding losses which could impact Starr's policies

Job Requirements:

• Bachelors Degree required. JD preferred but not required
• 7 - 10 years of experience in handling general liability claims and/or relevant litigation experience
• Prior experience evaluating complex coverage issues related to CGL policies
• Experience working with and managing TPAs
• Demonstrated success managing litigation, evaluating and negotiating claims, involving both property damage and bodily injury exposures
• Customer focus with excellent interpersonal, written and verbal communication skills
• Detail oriented
• High degree of personal organization and time management skills
• Pro-active. Must have a sense of urgency
• Ability to prioritize and perform successfully in a fast-paced environment
• Proficiency in Microsoft Word and Excel
• Some travel is required and will vary depending on business needs and caseload

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.