Claims Manager, Casualty

Starrcompanies; Chicago (IL); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Starr, a global leader in commercial insurance, seeks a Claims Manager for Commercial Casualty to oversee claims managed by TPAs and actively handle a diverse inventory of primary and excess claims across jurisdictions. The role emphasizes prompt coverage analysis, liability assessment, and reserve evaluations to support underwriting and risk management.

The ideal candidate has a JD (preferred) or a Bachelor's degree with 7–10 years in general liability claims or related litigation, strong

Qualifications

• Bachelor's degree required; JD preferred but not required.
• 7–10 years of experience handling general liability claims or relevant litigation experience.
• Experience evaluating complex coverage issues for CGL policies.
• Experience working with and managing TPAs.
• Demonstrated success managing litigation and negotiating claims involving property damage and bodily injury.

Responsibilities

• Oversee claims managed by a Third Party Administrator and manage an active inventory of primary and excess claims.
• Perform coverage analyses, investigate liabilities and defenses, and evaluate reserves.
• Audit claims systems and participate in on-site visits.
• Attend mediations and trials to negotiate settlements as needed and provide cost-effective resolutions.
• Provide timely information to underwriters, actuaries, and reinsurers regarding potential losses.

Skills

General liability claims

Litigation management

TPA management

Communication skills

Organization / time management

Proactive

Prioritization

Education

Bachelor's Degree

Juris Doctor (JD)

Tools

Microsoft Word

Excel

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Starr is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team!

Preferred Location: Chicago Alternate Locations: Atlanta, Philadelphia, Houston, Dallas

The Claims Manager, Commercial Casualty will be responsible for:

• Active oversight of claims currently managed by a Third Party Administrator as well as direct handling of an active inventory of primary and excess claims related to policies written out of the Commercial Casualty Profit Center in various jurisdictions
• Performing prompt coverage analysis and determination, investigation into liability and defenses, and timely reserve evaluations
• Perform audits through claim systems and on-site visits
• Required to attend mediations, settlement conferences, etc. to negotiate cost-effective settlements and attend trials on an "as needed" basis
• Provide timely and meaningful information to underwriters, actuaries and reinsurers to update them regarding losses which could impact Starr's policies

Job Requirements:

• Bachelors Degree required. JD preferred but not required
• 7 - 10 years of experience in handling general liability claims and/or relevant litigation experience
• Prior experience evaluating complex coverage issues related to CGL policies
• Experience working with and managing TPAs
• Demonstrated success managing litigation, evaluating and negotiating claims, involving both property damage and bodily injury exposures
• Customer focus with excellent interpersonal, written and verbal communication skills
• Detail oriented
• High degree of personal organization and time management skills
• Pro-active. Must have a sense of urgency
• Ability to prioritize and perform successfully in a fast-paced environment
• Proficiency in Microsoft Word and Excel
• Some travel is required and will vary depending on business needs and caseload

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.

We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees.

We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

Starr is a global insurance and investment organization providing property and casualty insurance solutions to business and industry, and one of the fastest-growing insurance companies in the world. Our talented and experienced associates manage risk and ultimately support the profitable growth of organizations in a dynamic, competitive and ever-changing marketplace.

Join us and become part of our talented and passionate workforce.

https://starr.com/About/Careers