Claims Leader: Build Teams, Improve Outcomes

Athene; West Des Moines (IA); Hybride; USD 95 000 - 120 000; Plein temps

Résumé du poste

Athene is seeking a Claims Manager in West Des Moines, IA to lead high-performing claims teams and drive exceptional customer outcomes. The role focuses on developing people, improving processes, and delivering results while navigating organizational and technology changes.

The ideal candidate brings 5+ years in claims or financial services, plus 2+ years of leadership, and has experience with annuities or related products. Strong data skills and collaboration across functions are essential.

Qualifications

• 5+ years of claims processing or related financial services experience.
• 2+ years of formal or informal leadership experience.
• Experience with annuity and/or financial services products preferred.
• Proven ability to coach, develop, motivate, and empower teams through change.
• Strong analytical and data-driven approach to improve performance.

Responsabilités

• Lead and develop teams of claims professionals to achieve strong performance and growth.
• Direct day-to-day Claims operations to ensure timely, accurate, and customer-focused processing.
• Lead through organizational, process, product, and technology changes.
• Drive results and continuous improvement using data, trends, and insights.
• Manage risk and partner across the organization to resolve issues and improve end-to-end processes.

Connaissances

Leadership

Change management

Data-driven decisions

Communication

Problem solving

Formation

Bachelor's degree or equivalent experience

Description du poste

Athene is seeking a Claims Manager in West Des Moines, IA to lead high-performing claims teams and drive exceptional customer outcomes. The role focuses on developing people, improving processes, and delivering results while navigating organizational and technology changes.

The ideal candidate brings 5+ years in claims or financial services, plus 2+ years of leadership, and has experience with annuities or related products. Strong data skills and collaboration across functions are essential.