Claims Intake Intern — Remote/Hybrid (Summer 2027)

Encova Insurance; Madison (WI); Remote; USD 21,000 - 29,000; Full time

Job summary

Encova Insurance is offering a full-time summer internship for 2027 in our remote/hybrid-friendly program. The position requires at least 60 college credits completed and enrollment status. The role is 40 hours per week with an hourly pay of $18.

Opportunities include exposure to loss reporting, claims processing, and ongoing guidance from a professional team. The internship is open to candidates residing in approved payroll states.

Qualifications

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Responsibilities

• Receive initial claim information from customers via phone, email, or fax.
• Provide information on loss reporting options and determine appropriate policy coverage.
• Onboard new associates with leadership team.
• Analyze claim information to determine required next steps.
• Document facts of loss in the computer system.
• Respond to requests from internal/external customers via phone, email, or correspondence.
• Interpret coverage and issue claim decisions for Engagement Center assignments.
• Review and update intake processes and procedures.

Skills

Customer service

Communication skills

Team player

Multi-tasking

Detail oriented

Problem solving

Microsoft Products

Systems navigation

Education

High school diploma

Tools

Microsoft Office

CRM systems

Job description

Encova Insurance is offering a full-time summer internship for 2027 in our remote/hybrid-friendly program. The position requires at least 60 college credits completed and enrollment status. The role is 40 hours per week with an hourly pay of $18.

Opportunities include exposure to loss reporting, claims processing, and ongoing guidance from a professional team. The internship is open to candidates residing in approved payroll states.