Remote Claims Intake Intern – Summer 2027

Encova Insurance; Clayton (NC); Hybrid; USD 20,000 - 29,000; Full time

Job summary

Encova Insurance offers a full-time summer internship for 2027, with a focus on practical claim intake and customer service. The program emphasizes learning real-world loss scenarios and working within a dynamic team.

Candidates must be enrolled in college and have completed at least 60 credit hours; remote options are available for those in approved payroll states. The internship pays $18 per hour and requires up to 40 hours per week during the summer.

Qualifications

• Must be currently enrolled and have completed at least 60 credit hours with an accredited college or university.
• This is a full-time summer internship for the 2027 summer and requires at least 40 hours per week.
• Ability to provide excellent customer service to both external and internal customers.
• Experience in the insurance industry is preferred but not required.

Responsibilities

• Receive initial claim information from customers via phone, email, or fax.
• Provide information to customers about loss reporting options and policy coverage.
• Work with leadership to onboard new associates and document facts of loss in the system.
• Respond to internal and external inquiries by phone or email and manage intake processes.

Skills

Customer service

Team player

Multi-tasking

Detail oriented

Communication skills

Microsoft Office

Organizational skills

Analytical thinking

Education

High school diploma

Job description

Encova Insurance offers a full-time summer internship for 2027, with a focus on practical claim intake and customer service. The program emphasizes learning real-world loss scenarios and working within a dynamic team.

Candidates must be enrolled in college and have completed at least 60 credit hours; remote options are available for those in approved payroll states. The internship pays $18 per hour and requires up to 40 hours per week during the summer.