Claims Finance & Payments Specialist

MEMIC; Portland (ME); Hybrid; USD 34,000 - 40,000; Full time

Job summary

MEMIC in Portland, ME is seeking a Claim Financial Support Specialist I to handle essential financial and clerical tasks, including vendor relations and processing checks within the claims and vendor financial systems.

Initially in-office Monday–Friday for six weeks, the role transitions to hybrid work (in-office 3 days/week, remote 2 days). Strong organizational, analytical, and communication skills are required; Workers’ Compensation experience is a plus.

Qualifications

• Minimum three years of experience in customer service and/or finance.

Responsibilities

• Oversees the CXPCHECK diary and Stop Pays inbox, managing associated workflows that include pay code change requests, stop payment requests, cashed check copy requests, requests for trace identification, and payment movement requests.
• Researches and reconciling payment issues related to stop payment requests and undeliverable checks within the claims and vendor financial systems.
• Inputs financial data into the claims system to reissue payments and ensure timely processing.
• Leads MEMIC’s annual W-9 collection project to ensure compliance with laws and regulations.
• Facilitates processing of checks printed internally, ensuring proper configuration, printing, and mailing according to stakeholder instructions.
• Collaborates cross-functionally with internal stakeholders and external vendor partners to investigate inquiries and reconcile discrepancies of moderate to high complexity, while providing high level of customer service.
• Supports the Financial Specialist II by providing coverage on trained tasks as needed.

Skills

Customer service

Finance experience

Analytical skills

Communication

MS Office

Excel

SharePoint

Typing speed

Workers’ Compensation

Tools

Excel

Word

PowerPoint

SharePoint

Job description

MEMIC in Portland, ME is seeking a Claim Financial Support Specialist I to handle essential financial and clerical tasks, including vendor relations and processing checks within the claims and vendor financial systems.

Initially in-office Monday–Friday for six weeks, the role transitions to hybrid work (in-office 3 days/week, remote 2 days). Strong organizational, analytical, and communication skills are required; Workers’ Compensation experience is a plus.