Claims Coordination Specialist

Blue Ridge Risk Partners; United States; Hybrid; USD 42,000 - 56,000; Full time

Job summary

Blue Ridge Risk Partners is seeking a Claims Coordinator to support clients, policyholders, and carriers through the claims process. You will report, monitor, and follow up on claims, gather information, and submit claims to carriers, ensuring workflows stay current and aligned with quality standards.

Responsibilities include notifying management of large claims, maintaining loss history, and assisting with scheduling reviews.

Qualifications

• Property and Casualty Insurance license required.
• Bachelor’s degree in business or related field preferred.
• Minimum of one year of related experience preferred.
• Strong verbal and written communication skills.

Responsibilities

• Submit claim reports to carriers by fax, email, mail, or other approved method the same day the loss is reported.
• Answer phone calls professionally, take client and third-party claims, and respond to questions with helpful, accurate information.
• Assist clients and third parties in person in a professional, welcoming manner while gathering claim information.
• Follow up with carriers on claim status and help expedite claim settlements when appropriate.
• Respond promptly to client inquiries regarding claim status and provide appropriate updates.
• Follow Agency procedures for claim processing, documentation, and settlement support.
• Provide management with reports and updates on claims activity.
• Review claim reserves and closing amounts with carriers and update the agency management system as needed.

Skills

Team-oriented

Strong communication

Organization

Time management

Problem-solving

Technical skills

P&C license

Education

Bachelor’s degree in business or related field

Tools

Agency Management System

Job description

Blue Ridge Risk Partners is seeking a Claims Coordinator to support clients, policyholders, and carriers through the claims process. You will report, monitor, and follow up on claims, gather information, and submit claims to carriers, ensuring workflows stay current and aligned with quality standards.

Responsibilities include notifying management of large claims, maintaining loss history, and assisting with scheduling reviews.