Claims Administrative Support Specialist

Progressive; Duluth (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) match

Medical, dental & vision insurance

Wellness programs

HSAs/FSAs

Paid time off

Disability protection

Parental leave

Tuition assistance

Job summary

Progressive is seeking a claims administrative support specialist to help run administrative functions in our claims branch offices. The role may involve interacting with customers and medical providers by phone or in person when applicable.

This in-office position offers a stable schedule, competitive hourly pay, and comprehensive benefits to eligible employees.

Qualifications

• High School diploma/GED or higher plus at least 1 year of admin/clerical support experience
• OR 1 year post-secondary education required

Responsibilities

• Support claims branch offices with essential administrative tasks
• Interact with customers and medical providers by phone or in person when applicable

Skills

Office equipment

Organizational skills

Multi-tasking

Communication

Customer service

Education

High School diploma/GED

1 year post-secondary education

Job description

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Minimum qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• [OR] one year post-secondary education

Preferred skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule:

Monday - Friday 8:00 AM - 5:00 PM

Location:

This is an in-office, customer-facing role reporting to 3950 Shackleford Rd, Suite 500, Duluth, GA 30096

Compensation

• $17.80/hour - $20.60/hour
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical requirements and working conditions

• May require lifting < 50 lbs.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.