Claims Administrative Support Specialist

Progressive Insurance; Pennsylvania; On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision insurance

Wellness & mental health programs

HSA/FSA & life insurance

Paid time off & volunteer time

Job summary

Progressive Insurance is seeking a Claims Administrative Support Specialist in Plymouth Meeting, PA. You will support claims branch offices with essential administrative tasks and may interact with customers and medical providers by phone or in person when applicable.

The position is in-office, Monday through Friday, 8am–5pm. You must reside within 20 miles of the Plymouth Meeting campus and be prepared for in-person customer contact.

Qualifications

• Must have a High School diploma/GED or higher and at least 1 year of administrative/clerical support experience.
• Alternative: 1 year of post-secondary education may substitute.

Responsibilities

• Provide administrative support to Progressive's claims branch offices.
• Interact with customers and medical providers by phone or in person when applicable.

Skills

Office equipment proficiency

Organizational skills

Multi-tasking

Team communication

Customer service & follow-up

Education

High School diploma/GED

1 year post-secondary education

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

You must reside within 20 miles of Progressive's Plymouth Meeting Claims office at 5165 Campus Drive, Suite 100, Plymouth Meeting, PA 19462.

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Must-have Qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• [OR] one year post-secondary education

Preferred Skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Location:

Plymouth Meeting, PA. You must reside within 20 miles of Progressive's Plymouth Meeting Claims office at 5165 Campus Drive, Suite 100, Plymouth Meeting, PA 19462.

Schedule:

Monday through Friday 8am - 5pm. This is an in-office, customer-facing position.

Compensation

• $21.58 - $23.02/hourly
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical Requirements And Working Conditions

May require lifting < than 50 lbs.

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.