Claims Administrative Support Specialist

Progressive; Chester (OH); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) match up to 6%

Medical, dental & vision

Wellness & mental health programs

FSA & HSA options

Paid time off

Volunteer time off

Sick leave (paid & unpaid)

Short & long-term disability

Parental & family leave

Military leave & pay

Employee Resource Groups

Tuition assistance

Job summary

Progressive is seeking a Claims Administrative Support Specialist to back our claims branch offices. You will ensure essential administrative functions run smoothly and may interact with customers and medical providers by phone or in person when applicable.

This full-time, in-office role offers hours from 8am to 5pm, Monday through Friday, at our West Chester Township location in OH, with compensation ranging from $19 to $21 per hour plus incentives and comprehensive benefits.

Qualifications

• High School diploma or GED or higher and at least 1 year of admin/clerical experience.
• Alternatively, one year post-secondary education.

Responsibilities

• Support claims branch offices with essential administrative functions.
• Interact with customers and medical providers by phone or in person when applicable.

Skills

Administrative support

Office equipment

Organizational skills

Multi-tasking

Communication skills

Customer service

Education

High School diploma/GED or higher

One year post-secondary education

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims administrative support specialist, you'll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Must-have qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• {OR} one year post-secondary education

Preferred skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule:

This is a full-time, in-office position with hours from 8am-5pm, Monday through Friday.

Work Location:

9050 Centre Pointe Dr, Suite 200, West Chester Township, OH 45069

Compensation

• $19.00-$21.00/hour
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer