Claims Administrative Support Specialist

Progressive; Tallahassee (FL); On-site; USD 51,062,000 - 63,899,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision

Wellness programs

HSA/FSAs

Paid time off

Volunteer time off

Parental leave

Career development & tuition support

Inclusive culture

Job summary

Progressive in Tallahassee, FL, is hiring a claims administrative support specialist for an in-office, customer-facing role reporting to the local team. The position focuses on delivering essential administrative functions and supporting our claims branch offices.

You will interact with customers and medical providers by phone or in person when applicable, with a Monday–Friday schedule from 9:00 AM to 6:00 PM.

Qualifications

• High School diploma/GED or 1 year admin/clerical experience.
• Or 1 year post-secondary education.

Responsibilities

• Support claims branch offices with essential administrative functions.
• Interact with customers and medical providers by phone or in person when applicable.

Skills

Office equipment

Organizational skills

Multi-tasking

Communication skills

Customer service

Education

High School diploma/GED

Post-secondary education (1 year)

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Minimum qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• [OR] one year post-secondary education

Preferred skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule:

Monday - Friday; 9:00 AM - 6:00 PM.

Location:

This is position is fully in office and a customer facing role reporting to 2308 Killearn Center Blvd, Tallahassee, FL 32309.

Compensation

• $17.82/hour - $22.30/hour
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical requirements and working conditions

• May require lifting < than 50 lbs.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.