Claims Administrative Support Specialist

Progressive Insurance; Massachusetts; On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

401(k) match

Medical, dental & vision

Paid time off

Parental leave

Job summary

Progressive Insurance is hiring a claims administrative support specialist to assist our claims branch offices with essential clerical tasks. This in-office role supports daily operations and may involve contact with customers and medical providers by phone or in person when applicable.

Based in Canton, MA, you will report to the Canton office at 250 Royall St., and you should bring a high school diploma or equivalent and at least one year of administrative experience or one year of

Qualifications

• High school diploma or GED equivalent or higher with at least 1 year in admin/clerical support.
• Or one year of post-secondary education.

Responsibilities

• Support the claims branch offices with essential administrative functions.
• Interact with customers and medical providers by phone or in person when applicable.

Education

High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience

One year post-secondary education

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Minimum Qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• [OR] one year post-secondary education

Preferred Skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule:

Monday - Friday, 8:30am - 5:30pm.

Location:

This is an in-office position and will report to the Canton, MA office located at 250 Royall St., Canton, MA 02021.

Compensation

• $21.57 - $23.04/hour
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical Requirements And Working Conditions

May require lifting < than 50 lbs.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.