Claims Admin Assistant - Workers' Comp Support

Davies North America; Reno (NV); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Health insurance and welfare benefits

401(k) plan with employer matching

Paid time off

Job summary

Davies North America seeks a Worker’s Comp Claims Assistant in Reno, NV to support claims administration, mail/document management, and data-entry driven clerical tasks. You will assist adjusters and maintain accurate records in internal systems.

The role requires 1+ year experience in administrative or insurance-related work, strong communication, and proficiency with Microsoft Office. This on-site position offers HR support and team collaboration in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• 1+ years of administrative, clerical, customer service, or insurance-related experience.
• Strong data entry and organizational skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, Teams.
• Ability to manage multiple priorities in a deadline‑driven environment.
• Strong attention to detail and commitment to accuracy.
• Professional and customer‑focused approach to work.

Responsibilities

• Receive and process claim notices via phone, email, fax, and other communication channels.
• Establish new claim files and enter claim information into internal claims management systems.
• Route claim assignments to appropriate adjusters and teams.
• Maintain accurate claim documentation, records, and electronic files.
• Assist adjusters with claim-related administrative tasks and follow‑up activities.
• Process incoming and outgoing correspondence related to claim files.
• Provide professional and courteous customer service while maintaining confidentiality.

Skills

Data entry

Organizational skills

Communication skills

Multitasking

Attention to detail

Professionalism

Teamwork

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Davies North America seeks a Worker’s Comp Claims Assistant in Reno, NV to support claims administration, mail/document management, and data-entry driven clerical tasks. You will assist adjusters and maintain accurate records in internal systems.

The role requires 1+ year experience in administrative or insurance-related work, strong communication, and proficiency with Microsoft Office. This on-site position offers HR support and team collaboration in a fast-paced environment.