Claims Adjuster I

U-Haul; Phoenix (AZ); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision plan

Onsite medical clinic

401(k) Savings Plan

Paid holidays, vacation, and sick time

Employee Assistance Program

Job summary

Repwest Insurance is seeking a Claims Adjuster in Phoenix, Arizona for a full-time, in-office role handling truck, trailer, and storage property damage claims.

Responsibilities include investigating coverage, liability and claim validity, evaluating damages, negotiating settlements, and documenting activities to resolve claims promptly while delivering excellent customer service.

Qualifications

• High school diploma or equivalent required.
• Ability to obtain an Arizona Adjuster License within 30 days of employment.
• Basic computer proficiency, including Microsoft Office applications.
• Ability to work on-site in Phoenix, AZ, Monday through Friday, for a minimum of 8 hours per day.

Responsibilities

• Conduct thorough investigations to determine coverage, liability, and claim validity.
• Assess damages and evaluate claim values to facilitate fair and timely settlements.
• Negotiate claim settlements with customers, vendors, and other involved parties.
• Maintain productivity and quality standards in accordance with company expectations.
• Document claim activities accurately and ensure timely claim resolution.

Skills

Detail oriented

Analytical

Customer focused

Strong communication

Negotiation skills

Education

High school diploma

Tools

Microsoft Office

Job description

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach. This position is not eligible for employer sponsorship. Repwest Insurance is seeking a Claims Adjuster to join our team in Phoenix, Arizona. This is a full-time, in-office position responsible for handling truck, trailer, and storage property damage claims. As a Claims Adjuster, you will investigate, evaluate, negotiate, and resolve property damage claims while providing exceptional customer service throughout the claims process.

Key Responsibilities

Responsibilities include, but are not limited to:

• Conduct thorough investigations to determine coverage, liability, and claim validity.
• Assess damages and evaluate claim values to facilitate fair and timely settlements.
• Negotiate claim settlements with customers, vendors, and other involved parties.
• Maintain productivity and quality standards in accordance with company expectations.
• Document claim activities accurately and ensure timely claim resolution.

Qualifications

• High school diploma or equivalent required.
• Ability to obtain an Arizona Adjuster License within 30 days of employment.
• Basic computer proficiency, including Microsoft Office applications.
• Ability to work on-site in Phoenix, AZ, Monday through Friday, for a minimum of 8 hours per day.

What We're Looking For

The ideal candidate is detail-oriented, analytical, and customer-focused, with strong communication and negotiation skills. They are able to investigate claims thoroughly, make sound decisions, manage multiple priorities, and maintain accurate documentation while delivering excellent customer service.

U‑Haul Offers

• Medical insurance
• Prescription drug plans
• Dental & Vision plan with hearing care discounts
• Onsite medical clinic for team members and eligible family members
• New indoor fitness gym (Midtown Phoenix campus)
• Get Fit Gym Reimbursement Program
• Registered Dietitian Program
• WeightWatchers®
• CVS Virtual Care
• U‑Haul Kids Program
• 24‑Hour Nurse Line
• Wellness Program (HealthierYou initiatives & challenges)
• Mindset App Reimbursement
• Pet Insurance & Wellness plans
• Career stability
• Opportunities for advancement
• Valuable on‑the‑job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U‑Haul University®
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• Company‑paid life insurance
• Voluntary life insurance options
• Short-Term and Long‑Term Disability
• Critical Illness, Accident & Hospital Indemnity plans
• Business & business travel insurance
• MetLaw Legal Program
• MetLife Auto & Home Insurance
• LifeLock Identity Theft Protection
• Dave Ramsey’s SmartDollar® Financial Wellness Program
• U‑Haul Federal Credit Union
• Paid holidays, vacation, and sick time
• YouMatter Employee Assistance Program (EAP)
• Discounts on cell phone plans, hotels, computers, vehicles & more
• Community involvement & volunteer opportunities
• U‑Haul Mothers Program (Paid maternity leave)