City Hall Front Desk & Admin Support

City of Dublin; Dublin (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Retirement plan

HSA contributions

Paid vacation

Personal leave

Sick leave

Paid holidays

Job summary

The City of Dublin is seeking an Administrative Support I to serve as the first point of contact at City Hall, delivering courteous customer service and vital administrative support to ensure efficient municipal services.

Required are a high school diploma or GED and strong Microsoft Office skills, with emphasis on communication, organization, and the ability to learn department-specific software. This role operates Monday–Friday, 8:00 a.m.–5:00 p.m., with overtime eligibility under FLSA.

Qualifications

• High School Diploma or GED required; basic clerical experience preferred.
• Proficient in Word, Excel, Outlook and basic computer operations.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Ability to learn department software and adapt to new processes.

Responsibilities

• Front desk receptionist at City Hall, delivering professional customer service.
• Provide administrative support and handle routine clerical tasks.
• Maintain positive public relations by sharing information and directing inquiries appropriately.
• Perform basic accounting tasks including cash handling and deposits.
• Process permits, mail distribution, and document scanning/file management.
• Handle confidential information with discretion and security.

Skills

Front desk reception

Customer service

Microsoft Office

Data entry

Written & verbal communication

Organizational skills

Education

High School Diploma or GED

Job description

The City of Dublin is seeking an Administrative Support I to serve as the first point of contact at City Hall, delivering courteous customer service and vital administrative support to ensure efficient municipal services.

Required are a high school diploma or GED and strong Microsoft Office skills, with emphasis on communication, organization, and the ability to learn department-specific software. This role operates Monday–Friday, 8:00 a.m.–5:00 p.m., with overtime eligibility under FLSA.