Community Center Front Desk & Guest Services - Part-Time

City of Des Moines, WA; Des Moines (WA); On-site; USD 23,000 - 26,000; Part time

Job summary

The City of Des Moines invites applications for a part-time Office Attendant to provide welcoming, customer service and clerical support at the Recreation/Senior Activities Division. This role handles registrations, fee collection and front-desk inquiries in a busy community center.

Requires a high school diploma or GED with at least one year in customer service or office roles; proficiency in Word, Excel, Outlook and PowerPoint is expected, with a focus on accuracy and courtesy.

Qualifications

• High school graduate or GED and one year of experience as a customer service representative, office assistant, secretary or related position required.
• Recreation work experience preferred.
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.

Responsibilities

• Greets customers, answers telephone, assists customers with requests, directs calls to appropriate personnel, and resolves grievances and complaints when needed.
• Accepts and processes program participant registrations and collects fees.
• Processes bank deposits and prepares Revenue Transmittal Report as needed.
• Performs general clerical duties related to assigned area of responsibility and facility.
• Types, proofreads, and processes a variety of documents.

Skills

Customer service

Office support

Microsoft Word

Excel

PowerPoint

Powerful communication

Cash handling

Education

High school diploma or GED

1 year experience in customer service/office role

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Recreation Class Registration software

Job description

The City of Des Moines invites applications for a part-time Office Attendant to provide welcoming, customer service and clerical support at the Recreation/Senior Activities Division. This role handles registrations, fee collection and front-desk inquiries in a busy community center.

Requires a high school diploma or GED with at least one year in customer service or office roles; proficiency in Word, Excel, Outlook and PowerPoint is expected, with a focus on accuracy and courtesy.