Citizen Services Specialist – Government Programs

Maximus; Brownsville (TX); Vor Ort; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

Maximus is seeking a Customer Service Representative to support large-scale government programs in the public sector. You will handle inbound calls, emails, and chats from citizens and program participants, providing timely information on eligibility, application status, and program guidelines.

You’ll document interactions, follow privacy standards, and escalate complex issues when needed, contributing to citizen experience and the success of public-service initiatives while gaining exposure to

Jobbeschreibung

Maximus is seeking a Customer Service Representative to support large-scale government programs in the public sector. You will handle inbound calls, emails, and chats from citizens and program participants, providing timely information on eligibility, application status, and program guidelines.

You’ll document interactions, follow privacy standards, and escalate complex issues when needed, contributing to citizen experience and the success of public-service initiatives while gaining exposure to