Citizen Services Advocate for Government Programs
Maximus
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Job summary
Maximus in the United States is seeking a Customer Service Representative to support large-scale government programs. You will handle inbound calls, emails, and chats from citizens and program participants, providing timely, accurate information on eligibility, status, and program guidelines.
You will document interactions, adhere to privacy and compliance standards, and escalate complex issues when needed.
Job description
Maximus in the United States is seeking a Customer Service Representative to support large-scale government programs. You will handle inbound calls, emails, and chats from citizens and program participants, providing timely, accurate information on eligibility, status, and program guidelines.
You will document interactions, adhere to privacy and compliance standards, and escalate complex issues when needed.
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