Citations Recovery Specialist

U-Haul International, Inc.; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full Medical Coverage

401(k) Savings Plan

Life Insurance

Paid holidays

Vacation and sick days

Onsite Medical clinic

Job summary

U-Haul International, Inc. in Phoenix seeks a team-focused individual to support the Equipment Citations department.

The role involves following up on tolls, parking and fine citations, locating responsible parties, and coordinating with customers, field locations, DMVs, and the U-Haul POS system to secure favorable outcomes. The position is a full-time, 40-hour workweek with shifts 6am–6pm Monday–Friday and 6am–4:30pm Saturday.

Qualifications

• Prior call center/phone-based work experience.
• Experience using Microsoft Office (Word, Excel).
• Task-oriented and ability to work in a fast-paced environment.

Responsibilities

• Follow up on tolls, parking and fine citations.
• Locate and seek compensation from responsible parties.
• Work with customers, field locations, DMVs, and the U-Haul POS system to ensure favorable outcomes.

Skills

Call center experience

Fast-paced work

Communication

Tools

Microsoft Office

Job description

U-Haul International, Inc. in Phoenix seeks a team-focused individual to support the Equipment Citations department.

The role involves following up on tolls, parking and fine citations, locating responsible parties, and coordinating with customers, field locations, DMVs, and the U-Haul POS system to secure favorable outcomes. The position is a full-time, 40-hour workweek with shifts 6am–6pm Monday–Friday and 6am–4:30pm Saturday.