Customer Care & Equipment Support Specialist

U-Haul International, Inc.; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance

Paid holidays

Life insurance

Auto and home insurance (MetLife)

401(k) Savings Plan

ESOP

Identity Theft Protection

SmartDollar Program

Apple product discounts

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative in Phoenix to be the friendly face of our service team. You will assist customers, manage rentals with U-Scan tech, move and hook up trucks, and inspect equipment for safety.

Join a team that values on-the-job education and delivers pay-quick interviews with immediate opportunities. A driver’s license and a high school diploma are required, with certifications offered after employment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative in Phoenix to be the friendly face of our service team. You will assist customers, manage rentals with U-Scan tech, move and hook up trucks, and inspect equipment for safety.

Join a team that values on-the-job education and delivers pay-quick interviews with immediate opportunities. A driver’s license and a high school diploma are required, with certifications offered after employment.