Citations Recovery Specialist

U-Haul; Phoenix (AZ); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Full Medical Coverage

Prescription Plans

Dental & Vision Plans

Onsite Medical clinic

401(k) Savings Plan

Tuition Reimbursement

Job summary

U-Haul is seeking a detail-oriented team player to join the Equipment Citations department in downtown Phoenix. The role focuses on following up on tolls, parking, and fine citations and coordinating compensation from responsible parties.

You will interact with customers, field locations, DMVs, and the U-Haul POS system to resolve cases efficiently while maintaining accurate records. 25-30 hours/week, Monday–Friday, with weekend coverage as needed.

Qualifications

• Previous call center/phone-based work experience.
• Experience using Microsoft Office (Word, Excel).
• Excellent communication skills.

Responsibilities

• Follow up on tolls, parking and fine citations.
• Locate and seek compensation from responsible parties.
• Work with customers, field locations, DMVs, and the U-Haul POS system to ensure favorable outcomes.

Skills

Call center experience

Microsoft Office

Excellent communication

Fast-paced environment

Tools

U-Haul POS system

Job description

U-Haul is seeking a detail-oriented team player to join the Equipment Citations department in downtown Phoenix. The role focuses on following up on tolls, parking, and fine citations and coordinating compensation from responsible parties.

You will interact with customers, field locations, DMVs, and the U-Haul POS system to resolve cases efficiently while maintaining accurate records. 25-30 hours/week, Monday–Friday, with weekend coverage as needed.