Cinema Team Member: Guest Experience Hero

Cinemark

Ela Township (IL)

On-site

USD 21,000 - 22,000

Part time

14 days+

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Benefits offered by this job

Employee Discount
401(k) Matching
Health Benefits
Paid Time Off
Free Movies

Job summary

Cinemark USA, Inc. is hiring for a Theatre Team Member to ensure a welcoming guest experience. You will assist guests, operate the POS system, verify tickets, and share theater information and pricing. The role requires flexibility for evenings, weekends, and holidays, with a focus on accuracy, safety, and teamwork.

Responsibilities include maintaining clean facilities, supporting cross-functional tasks, and contributing to a high-quality cinema experience for all guests.

Qualifications

  • Must be at least 16 years of age.
  • Completes basic food handling training and any required local/state certifications.
  • Availability to work flexible hours including evenings, weekends, and holidays.
  • Accurate cash handling and basic math skills.
  • Ability to communicate effectively in English and work well in a team.

Responsibilities

  • Greet Guests with a smile in a timely and professional manner.
  • Operate Cinemark’s POS system for all transactions on the assigned register.
  • Verify tickets at podium and direct Guests to the auditorium.
  • Provide pricing, movie information, and recommendations.
  • Maintain theatre cleanliness and safety in auditoriums and common areas.
  • Assist opening/closing duties as assigned by management.

Skills

Guest service
Teamwork
Communication (verbal)
Cash handling
English proficiency

Tools

POS system

Job description

Cinemark USA, Inc. is hiring for a Theatre Team Member to ensure a welcoming guest experience. You will assist guests, operate the POS system, verify tickets, and share theater information and pricing. The role requires flexibility for evenings, weekends, and holidays, with a focus on accuracy, safety, and teamwork.

Responsibilities include maintaining clean facilities, supporting cross-functional tasks, and contributing to a high-quality cinema experience for all guests.

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