Cinema Guest Experience Specialist

Showcase Cinemas; Springdale (OH); Sur place; USD 17 000 - 21 000; Temps partiel

Résumé du poste

Kinepolis in Springdale, OH is seeking a Cast Member to enhance guest experiences across cinema operations. You will greet guests, answer inquiries, promote loyalty programs, and help ensure a safe, enjoyable visit.

Responsibilities include selling tickets, serving concessions, assisting with seating, and monitoring auditoriums. A fast-paced, team-focused environment is expected, with strong communication and guest-focus as core requirements.

Qualifications

• Experience in customer service or food service is a plus.
• Willingness to enforce theater policies to ensure safety and enjoyment.
• Ability to work in a fast-paced, team-oriented environment.
• Able to learn and adapt to technology and procedures.

Responsabilités

• Greet guests and provide friendly, helpful service across all cinema areas.
• Educate guests about current movies, promotions, and loyalty programs.
• Sell tickets, gifts, and process cash/credit transactions at the Box Office.
• Prepare and serve concessions and maintain cleanliness of concession areas.
• Assist with seating and monitor auditoriums; address disruptions as needed.

Connaissances

Customer service

Communication

Teamwork

Food service

Conflict resolution

Adaptability

Basic math

Description du poste

Kinepolis in Springdale, OH is seeking a Cast Member to enhance guest experiences across cinema operations. You will greet guests, answer inquiries, promote loyalty programs, and help ensure a safe, enjoyable visit.

Responsibilities include selling tickets, serving concessions, assisting with seating, and monitoring auditoriums. A fast-paced, team-focused environment is expected, with strong communication and guest-focus as core requirements.