Cinema Guest Experience Specialist

Showcase Cinemas; East Farmingdale (NY); On-site; USD 21,000 - 23,000; Part time

Job summary

Kinepolis is seeking a Cast Member to enhance guest experience by delivering friendly, knowledgeable service across cinema operations. You will greet guests, answer questions, educate about movies and loyalty programs, and enforce theater policies to ensure a safe, relaxing experience for all.

In the box office and concessions, you will handle tickets, process payments, prepare items, monitor showtime attendance, and maintain cleanliness.

Qualifications

• Previous customer service experience preferred.
• Ability to work in a fast-paced environment.
• Strong communication and teamwork skills.

Responsibilities

• Greet guests and answer inquiries.
• Sell tickets and process transactions.
• Prepare and serve concessions.
• Maintain cleanliness of concession and common areas.
• Direct guests to seating and assist with showtime operations.

Skills

Guest service

Cash handling

Communication

Teamwork

Multi-tasking

Job description

Kinepolis is seeking a Cast Member to enhance guest experience by delivering friendly, knowledgeable service across cinema operations. You will greet guests, answer questions, educate about movies and loyalty programs, and enforce theater policies to ensure a safe, relaxing experience for all.

In the box office and concessions, you will handle tickets, process payments, prepare items, monitor showtime attendance, and maintain cleanliness.