Cinema Guest Experience Champion - Flexible Shifts

Cinemark; Victoria (TX); On-site; USD 12,000 - 17,000; Part time

Benefits offered by this job

Employee Discount

Growth Opportunities

Health Benefits

Paid Time Off

Free Movies

Job summary

Cinemark is seeking Team Members to create a welcoming environment for guests and to provide accurate information about movies, events, pricing, and promotions. Team Members may work as Usher, Box Office, or Concessionist depending on staffing needs, and must perform essential duties across roles.

Candidates should be at least 16, able to work flexible hours including evenings and weekends, and demonstrate friendly, energetic guest service with strong communication and cash handling skills.

Qualifications

• Must be at least 16 years of age.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Regular and consistent attendance.
• Energetic and friendly attitude.
• Able to communicate in English.
• Ability to work in a team environment and independently.
• Accurate cash handling and basic math skills.

Responsibilities

• Greets Guests with a smile in a timely and professional manner.
• Operates Cinemark’s POS system for all transactions completed on assigned register.
• Verifies tickets at podium and directs Guests to an auditorium.
• Provides pricing, movie, specialist event, alternative movie selections, and general theatre information.
• Responds to phone calls and questions from Guests in a professional and quality customer service manner.
• Conducts theatre inspections to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums.
• Keeps theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.).
• Prepares food and properly operates cooking, warming, and popping equipment.
• Consistently wipes down and sanitizes Employee and Guest high-contact areas.
• Complies with all local, state, and federal food safety laws.
• Monitors safety and security issues and reports to management.
• Assists with all opening and closing duties as assigned by management.
• Performs other work-related duties as assigned.

Skills

Customer service

Cash handling

Teamwork

Communication

English proficiency

Tools

POS system

Job description

Cinemark is seeking Team Members to create a welcoming environment for guests and to provide accurate information about movies, events, pricing, and promotions. Team Members may work as Usher, Box Office, or Concessionist depending on staffing needs, and must perform essential duties across roles.

Candidates should be at least 16, able to work flexible hours including evenings and weekends, and demonstrate friendly, energetic guest service with strong communication and cash handling skills.