Chocolate Shop Shift Lead – Brand Champion

South Shore Plaza; Minneapolis (MN); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Competitive pay

Holiday pay

Annual bonus

Employee assistance program

Training opportunities

Product discounts

Chocolate at work

Accessible locations

Job summary

Läderach in Minneapolis, MN is seeking a Key Holder (Shift Lead) to champion an exceptional in-store experience. You will lead the team, train associates, and ensure smooth sales floor flow while maintaining product standards and brand integrity.

This role requires at least 1 year in retail, strong communication, reliability, and a passion for chocolate. The position offers competitive hourly pay and opportunities for growth, with a supportive, team-oriented environment.

Qualifications

• At least 1 year of experience in retail sales or similar fast-paced environment.
• Strong interpersonal skills and effective communication.
• Reliable and flexible with scheduling based on store needs.
• Quality-minded with attention to detail.
• Passion for chocolate.

Responsibilities

• Deliver outstanding customer experience and support the in-house team.
• Provide training and assist Store Associates to meet production goals.
• Lead in-store tasks during shifts and uphold brand standards.
• Ensure smooth movement on the sales floor and accurate merchandising.
• Support food safety protocol compliance and store loss prevention.
• Contribute to team meetings and follow-up on goals and improvements.
• Participate in other role-related duties as assigned by the Store Manager.

Skills

Customer service

Leadership

Communication

Reliability

Chocolate passion

Job description

Läderach in Minneapolis, MN is seeking a Key Holder (Shift Lead) to champion an exceptional in-store experience. You will lead the team, train associates, and ensure smooth sales floor flow while maintaining product standards and brand integrity.

This role requires at least 1 year in retail, strong communication, reliability, and a passion for chocolate. The position offers competitive hourly pay and opportunities for growth, with a supportive, team-oriented environment.