Chocolate Shop Shift Lead — Lead, Serve & Grow

Läderach; Washington (District of Columbia); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Competitive pay

Holiday pay

Annual bonus

Employee assistance program

Career growth opportunities

Product discounts

Job summary

Läderach, the Swiss chocolate manufacturer, is seeking a Part-Time Shift Lead to deliver an outstanding in-store experience at our Washington, DC area location. The role focuses on leading store tasks, training team members, and maintaining brand standards in a fast-paced retail environment.

The ideal candidate has at least 1 year of retail experience, strong interpersonal skills, reliability, and a passion for chocolate.

Qualifications

• At least 1 year of experience in retail sales or similar fast-paced environment.
• Strong interpersonal and communication skills.
• Reliable and flexible with scheduling needs.
• Passion for chocolate.
• Quality-minded with attention to detail.

Responsibilities

• Deliver outstanding customer experience and support in-house team.
• Provide training to Store Associates to meet production goals and maintain standards.
• Lead in-store tasks each shift, upholding brand standards and store procedures.
• Ensure smooth movement of the sales floor and accuracy of product merchandising.
• Support food safety protocols and store compliance.

Skills

Retail leadership

Customer service

Interpersonal skills

Flexible scheduling

Job description

Läderach, the Swiss chocolate manufacturer, is seeking a Part-Time Shift Lead to deliver an outstanding in-store experience at our Washington, DC area location. The role focuses on leading store tasks, training team members, and maintaining brand standards in a fast-paced retail environment.

The ideal candidate has at least 1 year of retail experience, strong interpersonal skills, reliability, and a passion for chocolate.