Child Support Specialist

YOUNGWILLIAMS INC; Chattanooga (TN); On-site; USD 38,000 - 48,000; Full time

Job summary

YOUNGWILLIAMS INC is seeking a Child Support Specialist to provide full services through all stages of the child support process. The role involves interviewing customers to determine service needs, locating and collecting required information, and ensuring timely progress in case management to establish or enforce orders.

The position requires a High School Diploma or GED, with a preference for 1 year of related experience in human services or child support, and familiarity with office

Qualifications

• Interviews customers to identify service needs and next steps.
• Experience in human services or child support is preferred.
• Familiarity with an office environment and automated systems.

Responsibilities

• Initiates locate procedures for addresses, employment, and assets.
• Obtains and processes information to establish orders.
• Conducts interviews with customers on support and payments.
• Accesses state systems and internet resources for case information.
• Prepares legal/administrative documents for review and approval.
• Identifies remedies for enforcement of orders.
• Maintains confidentiality and security of case information.

Skills

Interviews

Case management

Communication

Education

High School Diploma or GED

Tools

Automated systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Child Support Specialist

Regular Full-Time Full Service TN - CSE - Chattanooga, Chattanooga, TN, US

16 days ago Requisition ID: 5438

Summary of Position

The Child Support Specialist provides full services to customers in all stages of the child support process. The Specialist interviews customers to determine service needs and to identify the next step needed in the case management process. The individual works to ensure all State, Federal, and contractual time frames are met concerning establishing and/or enforcing child support orders.

• Initiates locate procedures such as location of customers address, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying the support.
• Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information.
• Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor.
• Identifies administrative and legal remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance
• Other duties as assigned

Required Education

High School Diploma or GED

Required Experience

• Minimum of 1-year related work experience is preferred.
• Experience in human services as a case manager or child support is preferred.
• Familiarity with an office environment including the use of automated systems is desired.