Child Support Enforcement Specialist

Forsyth County (NC); Winston-Salem (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

The Forsyth County Department of Social Services is seeking a highly energetic professional for its Child Support Services Program. You will interact with custodial and non-custodial parents to establish and enforce payment agreements, and frequently engage with legal professionals, employers, county/state staff, and the public.

This role requires daily use of ACTS, strong typing and data entry skills, and a proven ability to work under deadlines while maintaining accuracy.

Qualifications

• Graduation from high school or GED and three years of related experience.
• Equivalent education/experience may be considered.

Responsibilities

• Enforce civil orders, wage withholdings, and tax intercepts.
• Interview custodial and non-custodial parents and investigate cases.
• Maintain case information and provide testimony in court.
• Work in a fast-paced environment and travel to the courthouse as needed.
• Collaborate with Clerk of Court, attorneys, and agency staff.

Skills

Customer service

Written or verbal communication

Organization

Policy research & application

Professional demeanor

Computer literacy

Meet deadlines

Teamwork

Education

High school diploma or GED

Tools

ACTS (Automated Collection and Tracking System)

Job description

The Forsyth County Department of Social Services is seeking a highly energetic professional for its Child Support Services Program. You will interact with custodial and non-custodial parents to establish and enforce payment agreements, and frequently engage with legal professionals, employers, county/state staff, and the public.

This role requires daily use of ACTS, strong typing and data entry skills, and a proven ability to work under deadlines while maintaining accuracy.