Customer Service & Admin Specialist

Forsyth County; Cumming (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K

Job summary

Forsyth County is seeking a detail-oriented administrative professional to provide customer service within the assigned department. The role includes account setup, payments processing, data entry, and maintaining databases and documentation.

The ideal candidate has a high school diploma or GED with at least two years of related experience, strong communication skills, and the ability to handle a variety of clerical tasks efficiently.

Qualifications

• High school diploma or GED with two years' experience and/or training involving customer service, utility billing, accounts receivable, general office work, data entry, and PC operations.
• Typing speed of 30 wpm preferred.

Responsibilities

• Coordinates daily work activities and prioritizes tasks with supervisor guidance.
• Performs data entry and maintains departmental databases and records.
• Handles customer inquiries by phone, email, or in person and directs to appropriate personnel.
• Establishes and maintains customer accounts, processes deposits, and handles payments and adjustments.
• Maintains filing systems, prepares reports, and supports other clerical tasks.

Skills

Customer Service

Data Entry

Accounts Receivable

Office Procedures

Word Processing

Education

High School Diploma or GED

Job description

Forsyth County is seeking a detail-oriented administrative professional to provide customer service within the assigned department. The role includes account setup, payments processing, data entry, and maintaining databases and documentation.

The ideal candidate has a high school diploma or GED with at least two years of related experience, strong communication skills, and the ability to handle a variety of clerical tasks efficiently.