Child Support Enforcement Specialist

JCI; Smithfield (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

On-site wellness clinic

Virtual telehealth program

NC Retirement System

401(k) match

Paid leave

Tuition reimbursement

Job summary

Johnston County is seeking a dedicated Child Support Establishment Agent to join the Child Support Enforcement unit. The role focuses on initiating and enforcing child support orders, establishing paternity, and preparing cases for court in collaboration with attorneys.

Responsibilities include gathering information from clients and agencies, conducting investigations, and presenting cases in court. Strong knowledge of child support processes, investigative procedures, and clear communication

Qualifications

• Bachelor's degree or Associate degree with 1 year experience in investigative, eligibility, judiciary or legal work
• High School Diploma with two years experience in investigative, eligibility, judiciary or legal work
• Ability to learn ACTS and other electronic systems
• Strong investigative and case preparation skills

Responsibilities

• Initiation, organization, and enforcement of child support orders in IV-D
• Establishment of paternity and new support orders
• Investigation and preparation of cases for court, enforcement and modification of orders
• Interacts with clients, agencies, employers and attorneys to obtain information

Skills

Child Support Enforcement

Investigative procedures

Computer skills

Communication skills

Rapport building

Case analysis

Math skills

Oral and written communication

Education

Bachelor's degree

Associate degree in Business Admin or Paralegal

High School Diploma with experience

Tools

ACTS

Job description

Johnston County is seeking a dedicated Child Support Establishment Agent to join the Child Support Enforcement unit. The role focuses on initiating and enforcing child support orders, establishing paternity, and preparing cases for court in collaboration with attorneys.

Responsibilities include gathering information from clients and agencies, conducting investigations, and presenting cases in court. Strong knowledge of child support processes, investigative procedures, and clear communication