Child Care Access & Eligibility Specialist

Equus Workforce Solutions; Wichita Falls (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Equus Workforce Solutions in Wichita Falls, TX is seeking a qualified Workforce Specialist to manage child care referrals, verify eligibility, and help families access services. You will enter data, communicate program details, and ensure compliance with guidelines while maintaining confidentiality and providing excellent customer service.

You will coordinate with staff to enroll eligible children, track redeterminations, and support parents with information about rights and responsibilities.

Qualifications

• Bachelor's degree in child development, early childhood education or closely related field, or high school diploma with 3+ years in Workforce Solutions Child Care or similar role.
• Previous eligibility determination experience is helpful.
• Strong interpersonal, communication, and organizational skills required.
• Ability to use Microsoft Office and professional business communication.

Responsibilities

• Accept and coordinate referrals for child care.
• Accurately determine eligibility for service and maintain documentation.
• Enter client information into the automated system.
• Communicate program information to parents and educate about rights and responsibilities.
• Enroll eligible children for services and track redeterminations.
• Maintain confidentiality and provide exemplary customer service.

Skills

Interpersonal skills

Communication

Organizational skills

Time management

Diversity sensitivity

Education

Bachelor's degree in related field

High School diploma or GED with 3+ years experience

Tools

Microsoft Office Suite

Job description

Equus Workforce Solutions in Wichita Falls, TX is seeking a qualified Workforce Specialist to manage child care referrals, verify eligibility, and help families access services. You will enter data, communicate program details, and ensure compliance with guidelines while maintaining confidentiality and providing excellent customer service.

You will coordinate with staff to enroll eligible children, track redeterminations, and support parents with information about rights and responsibilities.