Child Care Eligibility & Enrollment Specialist

Equus; Houston (TX); On-site; USD 55,000 - 56,000; Full time

Job summary

Equus Workforce Solutions is seeking a childcare eligibility specialist in Houston, TX to oversee caseloads, provide intake services for subsidized child care applicants, and coordinate referrals. You will verify eligibility, enroll qualified children, and manage payments and fees while ensuring parental compliance and accurate data entry.

Ideal candidates have strong communication, organizational, and interpersonal skills, with knowledge of community resources and proficiency in Word and Excel.

Qualifications

• Three years related progressively responsible work experience or equivalent combinations.
• Excellent communication and interpersonal skills.
• Strong management and organizational skills.
• Ability to work across all levels of management and staff.
• Knowledgeable about community resources.
• Ability to relate to clients and demonstrate cultural sensitivity.
• Computer literate with Word and Excel; able to learn specialized databases.

Responsibilities

• Oversees caseload of customers to ensure positive outcomes.
• Provides intake services for applicants seeking subsidized child care services.
• Accepts and coordinates referrals for child care from authorized sources.
• Determines, verifies, and documents eligibility and notifies parents of eligibility status.
• Enrolls categorically eligible children as authorized by the Board and staff.
• Promotes parental compliance with Personal Responsibility Agreement and invokes sanctions as needed.
• Enrolls children in child care settings as appropriate.
• Authorizes payments to eligible parents and assesses parent fees.
• Implements client service, fund utilization, enrollment, and service priority strategies.
• Explains parents' rights and attendance responsibilities.
• Tracks attendance and service utilization; refers suspected fraud.
• Enters client and case data into system; assists with QA monitoring.
• Provides process information to parents; coordinates provider recruitment as needed.
• Other duties as assigned.

Skills

Excellent communication

Interpersonal skills

Management skills

Organizational skills

Community resources knowledge

Client relations

Computer literacy (Word, Excel)

Tools

Microsoft Word

Excel

Job description

Equus Workforce Solutions is seeking a childcare eligibility specialist in Houston, TX to oversee caseloads, provide intake services for subsidized child care applicants, and coordinate referrals. You will verify eligibility, enroll qualified children, and manage payments and fees while ensuring parental compliance and accurate data entry.

Ideal candidates have strong communication, organizational, and interpersonal skills, with knowledge of community resources and proficiency in Word and Excel.