Chief Operating Officer - North Star Community CU (Maddock or Minot, ND) *Powered By: D. Hilton[...]

Cutoday USA; Minot (ND); On-site; USD 150,000 - 230,000; Full time

Job summary

North Star Community Credit Union seeks a strategic Chief Operating Officer to guide operational excellence across the branch network, call center, back‑office, consumer deposits and loan originations, marketing and training. Reporting to the CEO, you will drive long-term growth and member service initiatives.

You will partner with the executive team to align operations with strategic goals, foster collaboration, and lead innovation and process improvement across the organization.

Qualifications

• Bachelor’s degree required; 10+ years of progressive credit union leadership experience are required.
• Advanced degrees and industry certifications are preferred.

Responsibilities

• This role leads strategic planning, organizational growth initiatives and board reporting.
• Ensures operational strategies align with the Credit Union’s long-term goals and exceptional member service.
• Fosters cross-organizational collaboration and supports innovation and process improvement.

Skills

Leadership

Strategic Planning

Board Reporting

Education

Bachelor's degree

Job description

Chief Operating Officer - North Star Community CU (Maddock or Minot, ND)

Type: Full Time

Qualifications:

A bachelor’s degree and 10+ years of progressive credit union leadership experience are required; advanced degrees and industry certifications are preferred.

Responsibilities:

This individual will play a key role in strategic planning, organizational growth initiatives, and board reporting, while helping ensure operational strategies align with the Credit Union’s long-term goals and commitment to exceptional member service. The COO will foster collaboration across the organization and support innovation and process improvement

Location: Maddock or Minot , North Dakota

As a result of an upcoming retirement, North Star Community Credit Union is seeking a talented and strategic leader to join its team as the Chief Operating Officer (COO). Reporting directly to and partnering closely with the CEO, the COO provides executive leadership and oversight for the branch network, call center, back-office operations, consumer deposits and loan originations, marketing, and training and talent development