COO: Strategic Growth & Member‑First Operations

D. Hilton Associates, Inc.; Maddock (ND); On-site; USD 100,000 - 150,000; Full time

Job summary

North Star Community Credit Union is looking for a Chief Operating Officer (COO) to lead its operations in Maddock, North Dakota. The COO will provide strategic leadership, oversee branch operations and support organizational growth initiatives, aligning strategies with member service goals. Ideal candidates will have over 10 years in credit union leadership and a bachelor's degree; advanced qualifications are preferred.

Join a dedicated institution serving over 22,000 members, committed to exceptional service and community-focused approach.

Qualifications

• 10+ years of progressive credit union leadership experience.
• Experience in strategic planning and board reporting.
• Expertise in fostering organizational growth initiatives.

Responsibilities

• Provide executive leadership and oversight for operations.
• Ensure operational strategies align with long-term goals.
• Support innovation and process improvements across the organization.

Skills

Strategic leadership

Operational strategy alignment

Collaboration

Process improvement

Education

Bachelor’s degree

Advanced degrees and industry certifications

Job description

North Star Community Credit Union is looking for a Chief Operating Officer (COO) to lead its operations in Maddock, North Dakota. The COO will provide strategic leadership, oversee branch operations and support organizational growth initiatives, aligning strategies with member service goals. Ideal candidates will have over 10 years in credit union leadership and a bachelor's degree; advanced qualifications are preferred.

Join a dedicated institution serving over 22,000 members, committed to exceptional service and community-focused approach.