Chief Clinical Informatics & Epic Delivery Leader

CVS Health Corporation; Michigan; Hybrid; USD 184,000 - 397,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

CVS Health Corporation seeks a Senior Medical Director, Clinical Informatics to lead clinical product strategy across Epic platforms, aligning healthcare delivery with enterprise goals.

This role blends clinical leadership with hands-on Epic expertise, balancing ~20% clinical FTE, governance participation, and ongoing optimization to improve patient outcomes while shaping the roadmap for Center Operations and Quality/Stars.

Qualifications

• Licensed clinician - MD/DO, NP, or PA in good standing.
• Willing to maintain clinical practice (~20% clinical FTE).
• 10-12 years of relevant work experience.
• Epic Builder training and certification completed or willingness to obtain.
• Minimum 5 years ambulatory clinical practice.
• Interest or experience in clinical product, informatics, safety, quality improvement, or workflow redesign.
• Strong executive presence with senior stakeholders across a large enterprise.
• Strong communication, collaboration, and change management skills.
• Experience leading projects or large organizational change initiatives.
• Knowledge of value-based care, quality metrics, and patient safety strategies.
• Familiarity with interoperability standards and HIPAA/Promoting Interoperability.

Responsibilities

• Serve as the senior product leader across Clinic Operations and Quality & Stars domains.
• Lead enterprise Epic optimization to improve clinical workflows, efficiency, and safety.
• Translate priorities into Epic workflows, decision support, reporting, and clinician tools.
• Support Epic upgrades, testing, implementation, and change management; serve as sponsor for go-lives.
• Monitor adoption of Epic enhancements and drive improvements enterprise-wide.
• Participate in enterprise governance committees as clinical advisor for Epic strategy.
• Present status, risk, and outcomes to leadership and governance bodies.
• Mentor clinical informatics team and develop bench strength.

Skills

Epic Builder certification

Clinical informatics

Executive communication

Leadership

Change management

Clinical practice

Stakeholder collaboration

Quality & safety focus

Education

MD/DO or NP/PA licensed clinician

Board Certified in Clinical Informatics

Tools

Epic system knowledge

Job description

CVS Health Corporation seeks a Senior Medical Director, Clinical Informatics to lead clinical product strategy across Epic platforms, aligning healthcare delivery with enterprise goals.

This role blends clinical leadership with hands-on Epic expertise, balancing ~20% clinical FTE, governance participation, and ongoing optimization to improve patient outcomes while shaping the roadmap for Center Operations and Quality/Stars.