Chick-fil-A (Shift Leader): 3-Day Workweek

Workstream; Florida; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Learning from experienced Operators

Competitive pay

Job summary

Chick-fil-A East Doral DTO is seeking a Shift Leader who embodies our values, serves guests with a servant’s heart, and helps run the restaurant with urgency and teamwork.

This role emphasizes leading by example, coaching teammates, and managing shift operations for a 3-day workweek. We offer flexible scheduling, development opportunities, and competitive pay to support growth and guest satisfaction.

Qualifications

• Bilingual English/Spanish preferred.
• Available to work 3 days per week.
• Cheerful and positive attitude; customer-service oriented.
• Strong interpersonal skills; detail-oriented and reliable.
• Able to lift up to 50 lbs and stand for long periods.

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant.
• Provide immediate and respectful responses to guest needs.
• Assist in training new hires and lead a shift by example.
• Train trainers to develop future team members and sustain training.
• Maintain excellent communication, both written and spoken.
• Ensure cash handling procedures are followed at all times.
• Monitor daily analytics to uphold operational excellence.
• Address guest issues and escalate to management when needed.
• Engage team members and leaders to enhance guest experience.

Skills

Bilingual English/Spanish

Available to work 3 days per week

Cheerful and positive attitude

Strong interpersonal skills

Detail-oriented

Able to multi-task

Education

No education required

Job description

At Chick-fil-A East Doral DTO, a Shift Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Shift Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Shift Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Shift Leaders lead by example and set the tone that others will follow.

This position is designed for individuals seeking a 3-day workweek while taking on a leadership role.

Position Type:

• 3-Day Workweek
• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Shift Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Trains other trainers to help build future Team Members and sustain ongoing training
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken
• Insures that cashiers follow cash handling procedures at all times
• Manage daily analytics to maintain operational excellence at all times
• Addresses guest issues that may arise; consults with management regarding complex issues
• Insures Team Members and Team Leaders are engaged at all times with the guest experience

Qualifications and Requirements:

• Bilingual (English/Spanish) preferred
• Available to work 3 days per week
• Consistent and reliable
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time

Education:

• No education required

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.