Check Dispute Specialist — Risk & Recovery

F.N.B. Corporation; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

F.N.B. Corporation is seeking a Check Dispute Analyst in Pittsburgh to process customer disputes, verify accuracy, and ensure completion per guidelines.

You will coordinate with internal teams to gather documentation and may provide credit to accounts while communicating with other financial institutions. Responsibilities include closing affected accounts when needed, referring cases to Treasury Management, and escalating complex disputes to the Risk Investigations team.

Qualifications

• High School or GED required.
• 1 year of job-related experience required.
• Proficient in MS Word/Excel/PowerPoint.
• Strong communication, analytical and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Process check disputes and determine validity.
• Coordinate with internal teams to gather documentation.
• Provide credit to customer accounts and communicate with other financial institutions.
• Close affected accounts and refer to Treasury Management if needed.
• Escalate to Risk Investigations for review.
• Perform other related duties.

Skills

Multi-tasking

Communication

Organization

Customer service

PC skills

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation is seeking a Check Dispute Analyst in Pittsburgh to process customer disputes, verify accuracy, and ensure completion per guidelines.

You will coordinate with internal teams to gather documentation and may provide credit to accounts while communicating with other financial institutions. Responsibilities include closing affected accounts when needed, referring cases to Treasury Management, and escalating complex disputes to the Risk Investigations team.