Chat & Email Sales Specialist – Customer Service

1-800 Contacts; United States; Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Bonuses

Growth support

Job summary

1-800 Contacts is seeking a customer service agent to handle chats, advise on purchases, and respond to emails. You will assist customers with product choices and order questions, ensuring smooth shopping experiences.

Ideal candidates have 2-3 years in customer service, excellent typing speed (40 wpm), and a reliable home setup with a private workspace. This is a remote role within the United States with potential growth opportunities.

Qualifications

• 2-3 years customer service experience.
• Typing speed of 40 wpm.
• Reliable internet and a private workspace.

Responsibilities

• Handle 2-3 chats at once, ~40 per shift.
• Consult on purchases and answer emails.

Skills

Customer service

Typing 40 wpm

Job description

1-800 Contacts is seeking a customer service agent to handle chats, advise on purchases, and respond to emails. You will assist customers with product choices and order questions, ensuring smooth shopping experiences.

Ideal candidates have 2-3 years in customer service, excellent typing speed (40 wpm), and a reliable home setup with a private workspace. This is a remote role within the United States with potential growth opportunities.