Customer Success Advocate — Impactful Support & Sales

1-800 Contacts; United States; Presencial; USD 15.600 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly performance bonuses

Medical, dental, and vision coverage

401(k) match

Tuition reimbursement

Descripción de la vacante

1-800 Contacts is seeking a Full-Time Customer Service Representative to assist customers with sales and service calls. This role requires a minimum of 2–3 years of customer service experience and offers evening shifts, including a weekend requirement.

The ideal candidate will maintain high performance metrics and provide exceptional service while working from locations including North Carolina, Texas, and Utah. The role provides benefits such as monthly bonuses, and medical, dental, and vision coverage.

Formación

• 2–3 years minimum customer service experience.
• Inbound sales and Contact Center experience is a plus.
• Ability to type at least 40 wpm.

Responsabilidades

• Handle inbound sales and service calls smoothly.
• Offer thoughtful advice on contact lenses.
• Maintain high performance metrics and exceed customer expectations.

Conocimientos

Customer service experience

Goal-oriented mentality

Computer literacy

Reliable internet connection

Engaging personality

Descripción del empleo

1-800 Contacts is seeking a Full-Time Customer Service Representative to assist customers with sales and service calls. This role requires a minimum of 2–3 years of customer service experience and offers evening shifts, including a weekend requirement.

The ideal candidate will maintain high performance metrics and provide exceptional service while working from locations including North Carolina, Texas, and Utah. The role provides benefits such as monthly bonuses, and medical, dental, and vision coverage.