Charter Flight Ops Specialist: Client Concierge & Logistics

evoJets; New York (NY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

WFH Fridays

Office in Manhattan (Mon-Thu)

401k with company match

Paid time off & personal days

Job summary

evoJets is seeking a Flight Ops Specialist to support charter flight post-booking activities, including concierge services, flight following, invoicing, and payment tracking. You will collaborate with the Charter Sales team, Accounting, and management to ensure seamless trip execution.

You will interact with Operators, clients, and vendors, prepare itineraries, organize ground services, and monitor weather and NOTAMs affecting trips.

Qualifications

• Minimum 2yrs professional experience aircraft operations, client services, administration, or related field.
• Schedulers/dispatchers, Part 135 Ops professionals, and similar backgrounds are strongly desired.
• Business aviation experience is not required – you will be trained on our systems and the industry regardless of your background.
• Baseline PC, Microsoft Office and Google Apps skills are required.
• Ability to exercise independent judgment and discretion in performance of duties and in representing the firm.

Responsibilities

• Assist in charter flight trip management beyond the point of sale, working closely with the Charter Sales team, Accounting, and management.
• Interact with Operators, clients, third-party vendors, and other stakeholders.
• Prepare and update flight itineraries, cross-reference Operator itineraries, and resolve inconsistencies.
• Organize ground transportation, catering, and similar concierge services for clients.
• Update trip records with accounts payable/receivable information from Accounting.
• Track and maintain invoices and records for third-party services billed to trips.
• Aid in flight-following using internal systems, flight tracking software, and Operator correspondence.
• Monitor weather, NOTAMs, airport updates, and conditions affecting charter trips.
• Finalize administrative flight requirements like invoices and reports due to management.
• Maintain evoJets’ reputation with Operators and industry partners through clear communication.
• Learn and maintain knowledge of aircraft operations procedures and Part 135 regulations.

Skills

Attention to detail

Organizational skills

Prioritization

Independent judgment

Multitasking

Customer service

Tools

Microsoft Office

Google Apps

Job description

evoJets is seeking a Flight Ops Specialist to support charter flight post-booking activities, including concierge services, flight following, invoicing, and payment tracking. You will collaborate with the Charter Sales team, Accounting, and management to ensure seamless trip execution.

You will interact with Operators, clients, and vendors, prepare itineraries, organize ground services, and monitor weather and NOTAMs affecting trips.