Chargeback Analytics & Process Optimization Lead

Medline; Chicago (IL); On-site; USD 54,000 - 81,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP seeks a multifaceted analyst in the Distributed Products Division to research and resolve vendor chargeback disputes and uncover efficiency gains across the division. The role emphasizes detailed review of dispute files, adherence to internal processes, and spotting opportunities for cost reduction.

You will interact with vendors, sales teams, GPOs, and other stakeholders to identify issues, determine responsible parties, and drive improvements while managing demanding

Qualifications

• Bachelor’s degree required.
• Proficient in Excel with data manipulation, lookups (VLOOKUP/XLOOKUP) and pivot tables.
• Strong quantitative, analytical and problem solving abilities to identify root causes.

Responsibilities

• Research, analysis, reporting and optimization of the division’s vendor chargebacks.
• Collaborate with vendors, sales reps, GPOs and other stakeholders to resolve disputes and modify the chargebacks system as needed.
• Perform root cause analysis and recommend best practices to the business and vendor partners.
• Lead sessions with vendors to gather requirements and manage distributor/vendor partnerships.
• Investigate issues affecting chargebacks, including customer identification, eligibility lists, pricing, and acquisition costs.
• Collaborate cross-functionally to identify improvements reducing risk and increasing efficiency.
• Manage workload to meet tight deadlines under pressure.

Skills

Excel

Analytical thinking

Data analysis

Education

Bachelor's degree

Business / SCM / Operations mgmt degree

Tools

SAP

Power Query

Copilot

Job description

Medline Industries, LP seeks a multifaceted analyst in the Distributed Products Division to research and resolve vendor chargeback disputes and uncover efficiency gains across the division. The role emphasizes detailed review of dispute files, adherence to internal processes, and spotting opportunities for cost reduction.

You will interact with vendors, sales teams, GPOs, and other stakeholders to identify issues, determine responsible parties, and drive improvements while managing demanding