Chargebacks Analyst

Medline Industries, Inc. in; Mundelein (IL); Hybrid; USD 67,000 - 101,000; Full time

Benefits offered by this job

Health insurance

Life and disability

401(k) contributions

Paid time off

Employee Assistance Program

Job summary

Medline Industries, LP is seeking a Chargebacks Analyst for our Mundelein, IL office with a hybrid work model. The role involves processing chargeback submissions, researching discrepancies, and collaborating with management to improve processes.

The ideal candidate will have a bachelor's degree in a business field, 2+ years of data analysis, and experience with SAP/Vistex and Excel. Prior chargeback experience is preferred, and there is emphasis on cross-functional cooperation.

Qualifications

• Bachelor's degree in a business-related field.
• 2+ years analyzing and reporting data to support business operations; 1+ year of chargeback analysis and processing.
• Experience with SAP and/or Vistex; proficiency in Microsoft Excel.

Responsibilities

• Serve as initial point of escalation and provide resolution to incidents or issues.
• Monitor databases and reconcile discrepancies on partial or missed chargeback payments to avoid financial loss.
• Prepare and review reporting to meet changing business needs.
• Validate the accurate distribution of chargeback and tracing files and processing of discrepancies.
• Prioritize incoming chargeback inquiries and apply detailed analysis.
• Monitor email box to ensure timely responses to vendors.
• Create fee agreements tied to vendor restrictions.
• Establish and maintain relationships with internal and external resources to facilitate timely processing of files and payments.
• Coordinate and execute effective training sessions and review SOPs.
• Provide input to process improvement programs to facilitate organizational change.
• Participate in cross-functional team meetings to meet objectives and improve processes.

Skills

Data analysis

Communication

Excel

SAP

Vistex

Education

Bachelor's Degree in Business

Tools

SAP

Vistex

Job description

Job Summary

Medline has an immediate opening for a Chargebacks Analyst in our Kitting division! This position will be based out of our Mundelein, IL office and will offer a hybrid model of work. The Chargebacks Analyst is responsible for processing chargeback submissions and researching and resolving related discrepancies. This person will also communicate and work closely with management to align strategies that support continuous improvement for overall processes.

Job Responsibilities

• Serve as initial point of escalation and provide resolution to incidents or issues.
• Monitor databases and reconcile discrepancies on partial or missed chargeback payments to avoid financial loss.
• Prepare and review reporting to meet the changing needs of the business.
• Validate the accurate distribution of chargeback and tracing files and accurate processing of any resulting discrepancies.
• Prioritize incoming chargeback related inquiries and apply detailed analysis.
• Monitor email box to ensure a timely response to vendors.
• Create fee agreements tied to vendor restrictions.
• Establish and maintain relationships with external and internal resources to facilitate timely processing of files and payments.
• Coordinate and execute effective training sessions as well as structure and review standard operating procedures (SOPs).
• Provide input to process improvement programs to help facilitate organizational change.
• Participate in functional and cross-functional team meetings to meet objectives and improve processes.

Minimum Job Requirements

• Education: Typically requires a Bachelor's degree in a business-related field.
• Work Experience: At least 2 years of experience analyzing and reporting data to support business operation at least 1 year of chargeback analysis and processing experience.
• Knowledge / Skills / Abilities: Experience analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions. Experience collaborating with internal resources and external resources to meet department goals within established timelines. Ability to communicate professionally with internal teams, partners, and vendors - both verbally and in writing. Detail-oriented and strict attention and appreciation for deadlines. Experience in SAP and/or Vistex. Proficiency in Microsoft Excel.

Preferred Job Qualifications

• Education: Bachelor's Degree
• Work Experience: GTN Experience within Medical Device and/ or Pharmaceutical Industries Experience working with and interpreting supplier agreements Exposure to and experience with SOX Controls Experience with Life Sciences Revenue Management Systems
• Knowledge / Skills / Abilities: Ability to query and manipulate complex datasets using tools such as SQL, validate data accuracy, create reports, and communicate analytical findings to business stakeholders.

Salary

The anticipated salary range for this position: $67,000.00 - $101,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Benefits

• health insurance
• life and disability
• 401(k) contributions
• paid time off
• etc.
• 401(k) contributions (for less than 30 hours per week)
• paid time off (for less than 30 hours per week)
• Employee Assistance Program (for less than 30 hours per week)
• Employee Resource Groups (for less than 30 hours per week)
• Employee Service Corp. (for less than 30 hours per week)

For a more comprehensive list of our benefits please

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

We're a self-starter loyal and we’re eager to grow your career within a high performing environment, this is the place for you. Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. To learn more about how Medline makes healthcare run better, visit www.medline.com.